Terms & Conditions

This Agreement to Use Website (‘Agreement’) governs your use of LTLINDIA.COM (‘Website’) developed and owned by Indo Globe Logistics Alliance Private Limited (‘Company’). By, visiting, using and accessing the Website, you agree to be bound by the terms and conditions set out below. If you do not agree to any of the terms of this Agreement, you may cease using the Website.

The Company, through its Website, provides information about the goods transport vehicle to its end users and vice versa for transportation of goods from one point (origin) to other point (destination) through its portal, mobile App and call centers.

You must be 18 years of age or older to use this Website. While individuals under the age of 18 may utilize the service, only with the involvement of a parent or legal guardian.

This Agreement applies to whosoever access the Website. If the user is a representative of a legal entity, it applies to the legal entity as well.

This Agreement applies to all the services offered on the Website. If the specific services are provided with additional conditions, in the event of a conflict or inconsistency between any provision of the terms and conditions mentioned herein with those of the particular service, the provisions of the terms and conditions applicable to such specific services shall prevail.

For the purpose of this Agreement and clarity, the users will be divided into two categories, one category will be referred to as “the Customer”, seeking to transport his/her/its goods from one location to the other location and the other category will be referred to as “the truck owner/broker”, willing to transport the goods of the Customer from one location to the other location. Further, wherever the term “user” or “you” is used it shall mean to apply to the Customer, the truck owner/broker and to anyone accessing the Website, collectively.

When the Customer registers on the Website and seeks to transport his/her/its goods from one location to the other, the truck owners/brokers registered with the Company desiring to carry such goods will bid the charges and will undertake to carry the consignment of the Customer to the designated place. The Company will share the contact details of the truck owners/brokers registered with the Company, who are willing to transport the goods of the Customer, with the Customer or vice versa, for the purpose of obtaining discounted and competitive rates for transportation.

The truck owners/brokers registered with the Company are independent contractors, accepting goods for carrying from one place to another as per the instruction of the Customer. The truck owners/brokers shall not be deemed to be an agent/partner/contractor/representative of the Company. The Company has no control over the truck owners/brokers and the Customer availing the transportation services from the truck owners/brokers shall be availing at his/her/its own risk. The Company is only an information provider providing the details of the truck owners/brokers willing to transport the goods of the Customer.

All the prevailing and applicable law of land in existence with respect to transportation of goods including Indian Road Carriage Act, 2007 is applicable to the truck owner/broker.

The Customer shall be responsible for requesting, reviewing and accepting the freight charges as well as the legal documents, if any, provided by the various truck owners/brokers. The Company is not obligated to review or confirm the freight charges or any information contained therein to the Customer.

The Customer shall be accepting to transport the goods through the truck owners/brokers at his/her/its risk and shall not hold or raise any claim against the Company, for any loss, damage, breakage, shortage, delay due to theft, spoilage, accident or otherwise to the goods consigned by the Customer for transportation in the vehicle owned and/or operated by the truck owners/brokers or for any death or personal injury caused by the truck owners/brokers or any of its employees/agents/representatives or for any non-compliance of the applicable laws by the truck owners/brokers or any of its employees/agents/representatives. The Customer hereby expressly agrees to make any claim arising out of usage of transportation services from the truck owner/broker against the truck owner/broker and shall not at anytime raise any claim whatsoever on the Company.

The Website acts as a mere venue/platform to the Customers to negotiate/interact with the truck owners.

The Company does not take part in the actual transactions that take place between the users and hence are not a party to any contract for services negotiated between the users. All transactions will be the responsibility of the users only.

As a user of this Website, you are granted a nonexclusive, nontransferable, revocable, limited license to access and use this Website in accordance with this Agreement. Unless otherwise specified, the content on the Website is for your personal and non-commercial use and we grant you a limited license to access the Website for that purpose. You may not download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the Website without our express written consent. The Company does not promote, foster or condone the copying of copyrighted material or any other infringing activity. Any unauthorized use of the Website or its contents will terminate the limited license granted by us.

The Company is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to the Company, including, without limitation, responses to questionnaires or through postings to the Website without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Website. Furthermore, by posting any content on our Website, submitting content to us, or in responding to questionnaires, you grant us a perpetual, non-exclusive, royalty-free irrevocable license and right to display, use, reproduce or modify the content submitted in any media, software or technology of any kind now existing or developed in the future. Notwithstanding anything contained herein, as provided under Rule 3 of the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011, the user is not permitted to host, display, upload, modify, publish, transmit, update or share any information that:

a. belongs to another person and to which the user does not have any right to;
b. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
c. harm minors in any way;
d. infringes any patent, trademark, copyright or other proprietary rights;
e. violates any law for the time being in force;
f. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
g. impersonate another person;
h. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
i. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.

Please note the Company does not accept unsolicited materials or ideas for use or publication, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to the Company. Should you send any unsolicited materials or ideas, you do so with the understanding that no consideration of any sort will be provided to you, and you are waiving any claim against the Company regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent.

The Company reserves all intellectual property rights to its services and contents on this Website, including but not limited to international copyright and trademark rights. No materials provided through this Website, including but not limited to the text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, and software may be reproduced, modified, adapted, distributed, published, displayed, uploaded, posted, transmitted or hyperlinked in any manner and in any form. You further agree not to create any derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents on the Website or any related software. All the contents and the software used on this Website is and shall remain the property of the Company and protected by Indian and international copyright laws. The services and contents provided by the Company on this Website are for the user’s personal consumption only, and the user may not engage in any dealings with other parties with such services and contents. Such dealings include commercial dealings and dealings which will adversely affect the commercial value of the services and contents provided by the Company. Consequently, the Company reserves the right to terminate the license to use provided under this Agreement.

References on this Website to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Company’s endorsement, sponsorship or recommendation of the third party information, product or service. The Company is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of materials on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk.

The Company forbids the use of any robot, spider, automatic device, manual process, software or routine which may interfere with the proper operation of this Website or any transactions being conducted on this Website. You shall not violate or attempt to violate the security of the Website, including, without limitation, (a) by way of accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) by way of attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) by way of attempting to interfere with the services to any other user, host or network, including, without limitation, by means of submitting a virus to the Website, overloading, "flooding," "spamming," "mailbombing" or "crashing” the Website; or (d) forging any IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security of the Company shall result in civil and / or criminal liability. This Website uses cookies to enhance the online experience for the consumer and for security purposes. A cookie is a small amount of data that Company’s web server sends to your web browser when you visit certain parts of the Website. If you do not wish cookies to retain your data, you may do so by making changes to your settings.

You may only access the Website and use the content and the services for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the services. You agree that you will not in any way: (i) interfere with the ability of others to access or use the services; (ii) disrupt the normal flow of communication or otherwise act in a manner that negatively affects other users' ability to use the site or the services; (iii) claim a relationship with or to speak for any individual, business, association, institution, or other organization for which you are not authorized to claim such a relationship; or (vi) interfere with or disrupt the services or servers or networks connected to the services, or disobey any requirements, procedures, policies, or regulations of networks connected to the services.

When you visit this Website or send emails to us, you are communicating with us electronically. By providing us with your communication details, you expressly request and consent to receive communications from us electronically including promotional SMS/emails etc. We will communicate with you by email/SMS or by posting on this Website. If you do not wish to receive any promotional information, you may intimate the same to us, in writing. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. All information shared by you on this Website is subject our “Privacy Policy”.

THE CONTENT, THE INFORMATION, THE WEBSITE, THE SERVICES AND EACH PORTION THEREOF ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE WEBSITE, THE CONTENT, THE INFORMATION, THE SERVICES AND EACH PORTION THEREOF, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS OR TO THE ACCURACY, TIMELINESS, QUALITY, RELIABILITY, SUITABILITY AND COMPLETENESS OF THE SERVICES AND CONTENTS AVAILABLE ON THE WEBSITE, ADVERTISEMENTS SUPPLIED BY THE RESPECTIVE ADVERTISERS AND THEIR CREDITWORTHINESS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THE COMPANY CONTENT, THE WEBSITE, THE INFORMATION, THE SERVICES, EACH PORTION THEREOF OR ANY THIRD PARTY SITES. FURTHER, THE COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH REGARD TO THE FITNESS/CAPACITY OF THE VEHICLE USED BY THE TRUCK OWNERS/BROKERS FOR TRANSPORTATION OR TO THE COMPLIANCE WITH THE APPLICABLE LAWS BY THE TRUCK OWNERS/BROKERS FOR THE TRANSPORTATION OF THE GOODS OR TO THE INFORMATION PROVIDED IN RELATION TO THE TRUCK OWNERS/BROKERS. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL THE COMPANY OR THIRD PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, OR BUSINESS ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE CONTENT, THE INFORMATION, THE SITE, THE SERVICES OR ANY PORTION THEREOF, EVEN IF THE COMPANY OR ITS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE WEBSITE, THE CONTENT, THE INFORMATION, THE SERVICES OR ANY PORTION THEREOF RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF. NEITHER THE COMPANY, NOR THIRD PARTIES WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, TEXT, GRAPHICS, LINKS OR OTHER ITEMS CONTAINED IN THE CONTENT, THE SITE, THE SERVICES OR ANY PORTION THEREOF OR IN ANY REPORTS OF VERIFICATION SERVICES. IN NO EVENT THE COMPANY MAKES ANY EXPRESS OR IMPLIED WARRANTY THAT THE WEBSITE IS ERROR-FREE OR UNINTERRRUPTED, THAT THE DEFECTS WILL BE CORRECTED OR THAT THE WEBSITE OR THE SERVER THAT MAKES THE WEBSITE AVAILABLE ARE FREE FROM ANY HARMFUL COMPONENTS INCLUDING VIRUSES. IN NO EVENT SHALL THE COMPANY BE LIABLE TO ANY PARTY FOR ANY DAMAGES, CLAIMS, EXPENSES OR LOSSES OF ANY KIND ARISING FROM OR IN CONNECTION WITH ANY USE OF OR RELIANCE ON THE ACCURACY, AVAILABILITY, CURRENCY, TITLE, NON-INFRINGEMENT, QUALITY, RELIABILITY, SUITABILITY AND COMPLETENESS OF THE SERVICES, THE INFORMATION AND CONTENTS AVAILABLE ON THE WEBSITE. YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK. YOU ACKNOWLEDGE THAT THE INFORMATION AND MATERIAL PROVIDED ON THE WEBSITE MAY CONTAIN ERRORS OR INACCURACIES AND YOU COMPLELETELY RELIEVE THE WEBSITE/COMPANY OF ANY LIABILITY ARISING THEREFROM.

You agree to defend, indemnify and hold harmless the Company, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to the Company or any third party caused from, including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this Agreement or arising out of your violation of any applicable laws, regulations including but not limited to intellectual property laws / rights, claim of libel, defamation, violation of rights of privacy or publicity and infringement of any intellectual property or other rights. This clause shall survive the expiry or termination of this Agreement.

The Company reserves the right to investigate complaints or reported violations of this Agreement and to take any action the Company deems appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information.

The Company reserves the right to make changes and corrections, at any time and without notice, to this Website, its services and its contents, including the removal of news or postings and changes and corrections to this Agreement. Any modification made to this Agreement shall be effective immediately. Your continuance to use the Website shall be deemed as your acceptance to the terms of this Agreement including any modifications thereof.

We reserve the right to terminate or restrict your use of our service or any features of the Website, without notice, for any or no reason whatsoever. Further, we may restrict or allow access to certain features on the Website to certain users, based on our internal policy. We may change certain features or introduce new feature, with or without notice. While we reserve the general to terminate your membership, with or without reason, we may terminate your membership/right to access our Website for the following reasons-
(a) For breach of the terms of this Agreement or any terms of this Website;
(b) For conducting any fraudulent or illegal activities;
(c) For providing any false information or for impersonation;
(d) For breach of any applicable laws;
(e) For publishing any wrongful content or for sending spam messages/mails etc.

On termination of your use of the Website or the services provided therein, you shall not be entitled to enroll, unless consented by the Company. Any damages, loss, claims or proceedings arising due to such inability to use the Website or its services will be to your own account and the Company shall not be held liable.

The Website or the services may be interrupted for technical upgradation or maintenance work. The Company shall not be liable for any loss or damage arising out of such interruption of services or non-accessibility of the Website.

This Agreement and any policies applicable to you posted on the Website constitute the entire agreement between the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter. All rights not expressly granted herein are expressly reserved. This Agreement shall inure to our benefit and to the benefit of our agents, licensors, licensees, successors, and assigns. If any provision of this Agreement is found to be illegal or unenforceable, this Agreement will be deemed curtailed to the extent necessary to make the terms legal and enforceable and will remain, as modified, in full force and effect. Any notice or other communication to be given hereunder will be in writing and given by facsimile, postpaid registered or certified mail return receipt requested, or electronic mail. Nothing in this Agreement shall be construed as making either party the partner, joint venture, agent, legal representative, employer, contractor or employee of the other.

This Agreement shall be governed by and construed in accordance with the laws of India, and any claims or disputes of whatever nature shall be subject to the exclusive jurisdiction of the courts of Mysuru.

If you have questions or comments about this Agreement, please contact us.