Privacy Policy

We, Indo Globe Logistics Alliance Private Limited (‘Company’), are committed to protecting your privacy. The Company has created this data protection and privacy policy (“Policy”) to demonstrate our commitment to customer privacy. This statement details the steps we take to protect your personal information when you visit our website, LTLINDIA.COM (“Website”). It describes the personal information that we collect, the purposes for which we use such information, and your choices regarding our use of it. By accessing our Website, you are consenting to the information collection and use practices described in this privacy statement. This Privacy Statement forms part and parcel of the Agreement to Use Website.

We reserve the right to change this Policy at any time, so please visit LTLINDIA.COM regularly to review our privacy statement.

DATA PROTECTION AND PRIVACY POLICY

1. Information collected and usage:

(a) The following information about you will be considered as personal information for the purposes of this Policy-

i) Email address;
ii) Name;
iii) Phone number;
iv) Residential/Official Address;
v) Date of birth;
vi) Details relating to friends/family.

We do not sell, trade, permit usage or rent your personal information to any third party unless we have been expressly authorized by you either in writing or electronically to do so. We may at times provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third parties, however this information when disclosed will be in an aggregate form and does not contain any of your personally identifiable information. We conduct internal audits to ensure that we are complying with the policies in place to protect you.

(a) We may disclose/use your personal information solely in the legitimate conduct of business including but not limited to record keeping, providing as well as improvement of our products and services, verification of your identity for processing your request, administering your account, market research purposes, sending promotional emails and messages, providing details of the truck drivers and statistical purposes. The personal information may be used to identify your location and IP Address to provide you with effective services such as dynamic pricing, location-based services, identify your problem with our server and to administer our website. We use your data for online surveys to justify your experience at the Website, delivering you with service that we think you might be interested in and to display services according to your preferences. Further, the personal information may be used to carry out activities connected with the running of our business such as personnel training, quality control, network monitoring, testing and maintenance of computer and other systems and in connection with the transfer of any part of our business in respect of which you are a customer or a potential customer.

(b) By providing your personal information to Company, you request and allow Company to contact you by telephone, facsimile and e-mail, and to advise you of products and services which may be of interest to you.

(c) Company may organize contests and surveys and the information collected during these events may be used by Company to improve your overall customer experience. The information will only be shared with third parties on an aggregate basis.

(d) Personal data collected by the Website may be transferred to other sites of Company where it is necessary to meet the purpose for which you have submitted the information. By submitting data on this Website, you are providing explicit consent to transmission of data collected on the Website.

(e) You are solely responsible for, and Company is not liable for, the personal information and other materials that you post, upload, submit, and otherwise make available on the Website, including areas of the Website that are available to the public. We have no control over and cannot protect personal information that you disclose in public areas of the Website. If you disclose your personal information in public areas, it may be collected and used by third parties, without our or your knowledge.

Please note that certain personal information including but not limited to your credit or debit card information may be collected by our payment gateway partner, pay u money, [“Payment Gateway Partner”]. We recommend you to go through the privacy policy/terms of use of our Payment Gateway Partner prior to using their site and/or sharing your personal information. The Company is not responsible for the content of the website of the Payment Gateway Partner and does not make any representations regarding the content or accuracy of materials on the Payment Gateway Partner’s website.

2. Use of Cookies:

The Company uses software tags called "cookies" to identify customers when they visit the Website. Cookies are used to remember user preferences and maximize performance of the services. The information we collect with cookies is not sold, rented, or shared with any outside parties.

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. Persistent cookies enable us to track and target the interests of our users to enhance the experience on the Website.

This privacy statement covers the use of cookies by the Company only and does not cover the use of cookies by any advertisers.

3. Protection of your Information:

The use of your personal information as provided in this Policy will be kept to the minimum and will only be retained for as long as it is necessary, and as long as you are registered with Company. Company may disclose information about its users to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to:

(i) respond to subpoenas, court orders, judicial proceedings, or other legal processes;

(ii) enforce the terms of the Agreement to Use Website or the terms of this Policy;

(iii) respond to claims that any photo, text, or other material violates the rights of third parties; or

(iv) protect the rights, property, or personal safety of Company, its users, or the general public.

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. All information gathered on the site is stored and maintained in secure facilities that limit access to authorized personnel only.

4. Updating your Details:

If any of the information that you have provided to Company changes, for example you change your email address, name or payment details, please let us know the correct details by sending an email to us.



5. Governing Law and Jurisdiction:

This Policy shall be governed by and construed in accordance with the laws of India, and any claims or disputes of whatever nature shall be subject to the exclusive jurisdiction of the courts of Mysuru.



6. Changes to the Policy:

Company reserves the right to revise this Policy at any time and will place any such amendments on this Website so that you will always know what information is gathered, how the same is used and the disclosure of the same to third parties. Continued usage of the Website and the services provided on this Website would signify that you have agreed to any such changes.



7. Your Consent To This Policy:

By submitting your information, you consent to the use of that information as set out in this Policy. We welcome your views on this Website and the Policy. If you have questions or comments about our administration of your personal information, please contact us. You may also use this address to communicate any concerns you may have regarding compliance with this Policy. Further, you are entitled to withdraw the consent given by you for use of your personal information, anytime, by writing to us. On withdrawal of consent, we reserve the right to terminate your membership/continuance of usage of the Website, without any further liability.



Disclaimer

While every effort is made to ensure the accuracy of information offered on these pages, we shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. This Website could include inaccuracies or out-dated information and is subject to change at any time without notice. Your use of this Website is at your own risk. You agree to hold the Company harmless from and not sue the Company for any claims based upon using this Website.